About the job Hopper Technology Solutions (HTS) powers the white-label travel platforms for some of the world... investigation and triage.. Experienced in roles such as Technical Account Manager, Solutions Engineer, Technical Support Engineer...
Academy and Adventure Academy™, as well as the adaptive, personalized school solutions, My Math Academy®, My Reading Academy..., CSAT, app reviews) to surface quality issues proactively and inform QA priorities. Define and monitor quality metrics...
, operations, and other team members to increase partner satisfaction and support measured through CSAT scores on a yearly basis.... The ideal candidate must be passionate about building and implementing online and digital school solutions through...
About the job Hopper Technology Solutions (HTS) powers the white-label travel platforms for some of the world... investigation and triage.. Experienced in roles such as Technical Account Manager, Solutions Engineer, Technical Support Engineer...
, APIs, workflow solutions, and platforms into partner product suites. Proven track record orchestrating cross-functional... teams (sales, solutions engineering, product, legal) through long deal cycles. Expertise in integration-led selling...
dashboard around response time, resolution rate, CSAT/NPS, and agent productivity to ensure exceptional service standards... AI-driven solutions, to enhance customer support efficiency and effectiveness. Evaluate and integrate new platforms, tools...
for all business outcomes, including NRR, GRR, CSAT and Value Realization. You must be a proven leader with a track record of building... other departments to promote customer satisfaction success and implement solutions. What You'll Need: Bachelor's degree...
Our Company Technogym is a world-leading brand in wellness and fitness, known for innovative solutions that inspire... inspires 70 million daily users to train using our innovative & engaging solutions for fitness, sport and health. Established...
that are serviced CSAT assessment and management by implementing focused improvement plans Contribute to Business Development... A critical thinker who possesses logical reasoning Curious and always looking for creative solutions to complex problems...
across all levels with the objective of improving overall customer maturity across all customer segments that are serviced CSAT... A critical thinker who possesses logical reasoning Curious and always looking for creative solutions to complex problems...