educational institutions realize the full value of their investment in our solutions. The ideal candidate thrives at the... within assigned accounts. Drive adoption and outcomes: Ensure customers are achieving measurable value from our solutions...
data within our solutions. WHAT YOU'LL DO AT H1 The primary objective of the Customer Success Manager is to be the... of the customer journey. - Drive to increase MAUs, NPS, CSAT, and ARR ABOUT YOU We're looking for a Customer Success...
expert, you will design, configure, and deliver CRM and Industry Workflow solutions on the ServiceNow Now Platform, helping... requirements into scalable, outcome-driven solutions. Key Responsibilities Technical Design & Delivery Translate business...
educational institutions realize the full value of their investment in our solutions. The ideal candidate thrives at the... within assigned accounts. Drive adoption and outcomes: Ensure customers are achieving measurable value from our solutions...
, CSAT) and translating them into measurable product and business improvements. Establishing and maintaining customer... feedback loops;collaborating closely and remotely with cross-functional teams to iterate on solutions rooted in real user...
solutions. Focused on customer satisfaction, we offer innovative electricity plans tailored to the diverse needs of Texas homes..., CSAT, churn rates) to measure customer satisfaction Identify trends, pain points, opportunities, and actionable insights...
to improve our customer experience. The Customer Experience team’s mission is to deliver excellent support and solutions... initiatives. Automate and improve NPS, CSAT, CES, and retention metrics to inform decision-making. Boost customer retention...
Hexagon is a global leader in digital reality solutions, combining sensor, software, and autonomous technologies... solutions. Working directly with customers, Business Development Managers, Account Managers and Product Development teams...
engagement best practices, and solution positioning Track KPIs across the client partner portfolio (pipeline, CSAT, renewals... accounts Experience with platforms like Salesforce, Oracle, Google, Microsoft, or cloud solutions Exposure to multiple...
Identification Analyze customer feedback from complaints, surveys, NPS/CSAT, call listening, and social channels Identify recurring... with Product, Engineering, Marketing, Training, and Operations to implement solutions Validate improvements through customer...