solutions and support delivered with a concierge-level commitment to service excellence. We partner across all Teams... continuous learning, strategic thinking, and a genuine passion for enabling others, we transform IT solutions from a service...
will specifically support UL Solutions' Customer Support Contact Center and multiple B2B Software solutions, requiring deep experience...). Familiarity with KPIs and business metrics used in customer support environments, including CSAT, ASA, AHT, FCR, backlog...
KORE1, a nationwide provider of staffing and recruiting solutions, has an immediate opening for a Call Center Manager... resolved on the first contact Call Abandonment Rate: Percentage of calls not answered by agents Patient Satisfaction (CSAT...
About the job Hopper Technology Solutions (HTS) is seeking a smart, creative, and hands-on Engineering Manager... Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class...
, Electrical Thermal Solutions (ETS), part of Spirax Group, creates electrical process heating and temperature management solutions... in industries that have high expectations. We are acknowledged as experts at delivering solutions that exceed specifications, limit...
solutions that solve real problems. This role requires someone who can thrive in ambiguity, move quickly without sacrificing..., and business stakeholders to define problems, explore solutions, and ship features Create simple, logical UI that makes complex...
to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion-one focused... success. Turn Data Into Action: Build dashboards and surface insights on SLAs, CSAT, and other trends to guide planning...
design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions... problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative...
and expansion revenue QBR completion and stakeholder engagement Customer satisfaction (e.g., CSAT, NPS) and health scores... their use of i2 solutions You are viewed as a trusted advisor by your clients You proactively identify and resolve...
. Our client is recognized for delivering impactful, mission-driven solutions. This role directly supports their commitment... in the Mission The organization equips leaders with innovative technologies and solutions that elevate health and human...