- powering Hopper's mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts... fintech solutions that address everything from pricing volatility to trip disruptions - helping people travel better and save...
but not limited to Revenue, Billable Bookings, and customer satisfaction (CSAT). The AWS Professional Services organization.... We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies...
, challenges, and business objectives to proactively offer solutions that drive value. Act as the trusted advisor to clients... Managers. Monitor key performance indicators (KPIs) such as NPS, CSAT, and engagement metrics. Ensure billing and collections...
satisfaction (CSAT). The AWS Professional Services organization is a global team of experts that help customers realize... specialty practices, which cover a variety of solutions, technologies, and industries. Key job responsibilities...
Process Automation Solutions Designer, you will bridge business strategy and technical execution - designing, automating... Automation Design & Architecture Lead the design and deployment of intelligent process automation solutions across Customer...
solutions, tailored to our partners and merchants within the hospitality industry. In every solution we create and every service... with clients promptly and effectively. Top Candidates will demonstrate the following: Customer Satisfaction (CSAT) Project...
Disability and Absence Products Serve as the primary escalation and solutions partner for a flagship client, driving resolution..., and other business units to unlock efficiencies and elevate the customer experience. Own key metrics—NPS, EoDB, CSAT—and drive...
. Resolve high-profile support escalations and CSAT (Customer Satisfaction) issues. Execute regular Business Reviews..., and licensing. Deliver proposals, oversee the sales cycle for IT solutions, and communicate the business impact of technical...
AI efficiency with human touch for complex cases Analyze CSAT, resolution rates, and escalation patterns to identify opportunities... equally comfortable analyzing CSAT data and designing conversational flows Think in systems: you naturally see how processes...
, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department. Who We Are Our team... us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric...