implementation of read-only access across CX platforms (Service Cloud, Clarizen, Gainsight). Support development of Control Tower...
technology tools (e.g., Gainsight, Salesforce, Gong) to manage client information, pipeline, and financial forecasts accurately... retention, adoption, and expansion with enterprise or strategic accounts. Hands-on experience with Gainsight, Gong...
implementation of read-only access across CX platforms (Service Cloud, Clarizen, Gainsight). Support development of Control Tower...
and updates to both internal and external stakeholders. Manage Success Planning in Gainsight, with familiarity of Salesforce...
and updates to both internal and external stakeholders. Manage Success Planning in Gainsight, with familiarity of Salesforce...
, Salesforce, or comparable) Experience with customer success platforms (Catalyst, Gainsight, ChurnZero, or similar) Working...
with Salesforce, Gainsight Journey Orchestrator, Eloqua, Microsoft 365 and Pendo strongly preferred. Demonstrated experience...
skills. Proficiency in AI-enabled success platforms (e.g., Gainsight, Salesforce, Gong Copilot tools) and data-driven...
software (Salesforce preferred), CS Platform (ie Gainsight, ChurnZero) Subject matter expert in ERP product domains, including...
/contracting industry experience;familiarity with CRM/CS tools (e.g., HubSpot, Salesforce, Gainsight);light data/BI skills...