with customer systems such as CRM systems (e.g., Dynamics CRM, PRMs), Gainsight CS, Everstage Commission, Segment Marketing, DealHub...
(for example NetSuite). Experience with customer success, support, or services platforms (for example Gainsight, Zendesk, Certinia...
future of customer success, from retention to growth! Gainsight is the AI-powered retention engine behind the world...’s most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes...
such as Gainsight or Totango. Federal Procurement Knowledge: Familiarity with federal procurement processes, compliance requirements...
and processes entirely from scratch Direct experience with Customer Success platforms (like Gainsight) or CRM workflows (Salesforce...
Record meetings, phone calls, follow-ups, and miscellaneous tasks in Gainsight Follow upsell and expansion playbook to work...
while effectively managing multiple priorities. Experience using Salesforce, Gainsight, HubSpot, or similar CRM and customer success...
and operations teams to translate Digital CS requirements into capabilities within Gainsight, Salesforce, AI platforms, automation... and expansion Hands-on experience using Gainsight and Gainsight Journey Orchestrator to design, build, launch and optimize digital...
, SuiteScript, Python, etc.) and connected or integrated apps like Kantata, Conga, Gainsight, Qualtrics, Gong, TaskRay, Adobe, Quip...
with Gainsight Bachelor's degree in Business Administration, Marketing, or a related field This Role...