a matrix driven organization AWS connect Genesys on Prem Contact Center Proven knowledge on technology such as Java...
center platforms (Amazon Connect, Genesys, NICE, etc.). Strong understanding of telephony fundamentals, SIP, call routing...
(Avaya, Cisco, Genesys) to Amazon Connect for a healthcare payer environment. This role owns strategy, delivery...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
or internal upgrades. + Represent DJCS in tool vendor communities (e.g., Genesys, Verint, Salesforce), ensuring visibility...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
(outlook, teams, etc.), Genesys, Computrition, Epic EDUCATION: LICENSES / CERTIFICATIONS: PHYSICAL REQUIREMENTS: M...
, Genesys) to Amazon Connect for a healthcare payer environment. This role owns strategy, delivery, and optimization of cloud...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
including MSP, Director, ICE Portal applications, phone system applications (Genesys, Televioce), reports and data, system...