and technical guidance to junior members of the network engineering team Skills: Mandatory Skills : Genesys Contact-Center, HP...
phone, maintaining confidentiality and discretion. Utilizes the state Genesys call system to document calls, performs...
. Additional Information Organization: Henry Ford Genesys Ambulatory Health Services Department: GHI Cardio Henry Ford Health... Location: Henry Ford Genesys Ambulatory Health Services Shift: Day Job Union Code: Not Applicable Additional...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
development of automation testing using tools like Hammer (for IVR testing). Contribute to the quality assurance of Genesys Cloud...
’s Degree. GENESYS Consulting Services, Inc. is proud to be an equal-opportunity employer....
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
(Amazon Connect strongly preferred;Genesys, NICE CXone, Five9, or Avaya a plus). Demonstrated success working on cross...
and CCaaS platforms (e.g., Amazon Connect, Cisco, Genesys, Five9, Nice etc.) as well as communication tools for voice, video...
, deployment, and optimization of Genesys Cloud and Amazon Connect platforms for Vivint’s contact center operations Build...-based contact center technologies Proven expertise in Genesys Cloud and Amazon Connect, including configuration, routing...