BPO Call Center Workforce Manager
following is preferred): Verint / Verint Impact 360 NICE IEX WFM (highly preferred) Genesys Cloud WFM Aspect / Alvaria...
following is preferred): Verint / Verint Impact 360 NICE IEX WFM (highly preferred) Genesys Cloud WFM Aspect / Alvaria...
Quality Inspector Primary Function: The Quality Inspector is responsible for following Genesys Industries...
evaluation frameworks, Genesys/Twilio \n $140,000 - $190,000 a year \n We believe: Diversity is a competitive advantage...
to apply. System experience: CCaaS Platforms: NICE CXone (preferred), Genesys Cloud, Five9 Conversational AI: Cognigy (preferred...), Google CCAI, Amazon Lex, Microsoft Bot Framework Workforce Management: NICE IEX (preferred), Verint, Genesys WFM, Calabrio...
with Cisco, Genesys, Avaya and/or other OEMs Colaboration / CX / Data Center / Enterprise Networking / Security /Iinfrastructure...
, Genesys CTI, Adobe Sign, Brainshark, etc.). Lead data migration efforts for structured/unstructured data using Apex Data...
, ideally in outbound environments. CCaaS Platforms: Experience with NiCE, Genesys, Five9, Alvaria, TCN or similar. AI/ML...
Frequency Structure Simulator (HFSS) or equivalent SystemVue/Genesys or equivalent Advanced Design System (ADS...
Genesys Hospital Location: Grand Blanc, MI GENERAL SUMMARY: Provides clinical support at the unit level including...: Henry Ford Health Genesys Hospital Department: Stepdown Intermediate Care 009 Shift: Evening Job Union Code: MIGRA...
to apply. System experience: CCaaS Platforms: NICE CXone (preferred), Genesys Cloud, Five9 Conversational AI: Cognigy (preferred...), Google CCAI, Amazon Lex, Microsoft Bot Framework Workforce Management: NICE IEX (preferred), Verint, Genesys WFM, Calabrio...