Principal Customer Success Manager
skills. Proficiency in AI-enabled success platforms (e.g., Gainsight, Salesforce, Gong Copilot tools) and data-driven...
skills. Proficiency in AI-enabled success platforms (e.g., Gainsight, Salesforce, Gong Copilot tools) and data-driven...
opportunities. AI-Enabled Prospecting & Tool Usage Leverage AI and AI enabled tools (e.g., Gemini, APolo, ChatGPT, Gong..., Apollo, ChatGPT, Perplexity, Gong AI summaries, Outreach/Salesloft AI, etc.) Ability to manage multiple accounts...
(i.e. Seismic), Gong, Spekit, and solid aptitude for learning new systems and tools Effective presentation skills to groups...
, Gong, Outreach, and other revenue-enabling platforms. Establish and manage program governance, ensuring alignment...
, Highspot, Gong) and drive adoption of tools that enhance seller efficiency and visibility. Define data-driven insights..., Seismic, and Gong. Excellent project management skills;able to prioritize multiple initiatives, build scalable systems...
, and stakeholder management skills across functions and seniority levels. Deep knowledge of CRM and enablement tools (Gong, Spekit...
& Management Manage enablement tools (LMS, Gong, Highspot, LinkedIn Navigator, etc.). Evaluate, select, and implement new...
, Highspot, Gong) and drive adoption of tools that enhance seller efficiency and visibility. Define data-driven insights..., Seismic, and Gong. Excellent project management skills;able to prioritize multiple initiatives, build scalable systems...
-to-market tools such as Catalyst, Salesforce, Gong and various reporting standards and automation that enable real time health...
in shaping how teams test, learn, and innovate. Collaboration tools: Slack, Jira, Confluence, and more Tools: Churnzero, Gong...