to date checklists in place. Provide exceptional guest services. Closely monitor Medallia survey, gather information, and reply to the... guests. Run reports and notice trends in Medallia and Social/Google/Trip Advisor reviews. Create detailed report...
& Marketing. Develop familiarity with Medallia (guest satisfaction survey) results and trends, identifying guest-related issues...
& Marketing. Develop familiarity with Medallia (guest satisfaction survey) results and trends, identifying guest-related issues...
including Toast, CrunchTime, GoSpotCheck, EcoSure, TeamworX, Medallia, Workday, Beekeeper, etc. Valid driver’s license. High...
, Medallia reports) and implement targeted improvements to raise satisfaction and loyalty. 17. Drive waste-reduction...
including Toast, CrunchTime, GoSpotCheck, EcoSure, TeamworX, Medallia, Workday, Beekeeper, etc. Valid driver’s license. High...
Address guest concerns and ensure that the minimum expected scores on Medallia/Brand QA are met and exceeded...
all guest complaints within 24 hours of the incident through use of Medallia Ensure all food safety standards are followed...
Prior experience using Voice of The Customer (VoC) tech platforms (Qualtrics, Medallia, InMoment) a strong plus Ability...
for IVY, phones, email, social media, Medallia. Recommend actions to be taken to improve the guest journey, service breakdowns...