ANALYST, REAL TIME
activities of the agents work state Management of auxiliaries activities for any Verint related schedule changes 4. Ensures...
activities of the agents work state Management of auxiliaries activities for any Verint related schedule changes 4. Ensures...
activities of the agents work state Management of auxiliaries activities for any Verint related schedule changes 4. Ensures...
activities of the agents work state Management of auxiliaries activities for any Verint related schedule changes 4. Ensures...
activities of the agents work state Management of auxiliaries activities for any Verint related schedule changes 4. Ensures...
activities of the agents work state Management of auxiliaries activities for any Verint related schedule changes 4. Ensures...
. · Experience with WFM software (Calabrio, Verint, Pipkins, NICE/IEX, etc.) that includes real-time adherence preferred. · SWPP...
activities of the agents work state Management of auxiliaries activities for any Verint related schedule changes 4. Ensures...
activities of the agents work state Management of auxiliaries activities for any Verint related schedule changes 4. Ensures...
of call center dynamics. Proficiency in workforce management tools and software, such as NICE, Verint, or Aspect...
management, ip video, access camera, dsc, siveillance, verint, powerseries, powerg, intrusion, network video, xprotect, vms...