blueprints, timelines, and other plans/or drawings Bosch, DMP, Honeywell, Radionics, 3VR, Verint, and March Networks knowledge...
, and quality monitoring of assigned ACRs Assist ACRs in understanding and using EPIC EMR, Verint, Salesforce, Cisco, and other PAC...
, and quality monitoring of assigned ACRs Assist ACRs in understanding and using EPIC EMR, Verint, Salesforce, Cisco, and other PAC...
. Maintain and enhance workforce systems (e.g., NICE IEX, Verint, Aspect) to improve forecast accuracy and intraday efficiency...
), Verint Cloud, SAP Working Conditions Environment (Office, warehouse, etc.) – Office in Fort Worth, TX Physical...
of experience in a contact center or support environment. Proficiency with Calabrio, IEX, Verint, or Aspect WFM platforms...