Manager, Workforce Management
management platforms (e.g., Playvox, Teleopti, NICE, Verint) and comfort using them to manage forecasting, scheduling...
Lugar: Texas | 24/10/2025 22:10:43 PM | Salario: S/. No Especificado | Empresa: Favor Delivery
management platforms (e.g., Playvox, Teleopti, NICE, Verint) and comfort using them to manage forecasting, scheduling...
in telephony systems, set ups and associated software- (I.E. AWS, inContact/NICE, Genesys, Verint, etc.) Expert/Guru competency...
One-X and Verint call recording is a plus. This role involves troubleshooting and resolving technical issues, managing...
analysis and A/B testing. Proficiency in customer engagement platforms (e.g., Genesys, Verint, NICE) and CRM systems (e.g...