. What You'll Bring You will have knowledge of Verint and Timehub You will have proficiency with Microsoft Suite...
, with familiarity in contact center and back-office quality platforms (CXOne, Verint, etc.). Strong written and verbal communication...
, with familiarity in contact center and back-office quality platforms (CXOne, Verint, etc.). Strong written and verbal communication...
, Avaya, Verint, or similar tools, along with basic to intermediate proficiency in Microsoft Office and the ability...
, Avaya, Verint, or similar tools, along with basic to intermediate proficiency in Microsoft Office and the ability...
, customer service, or community management. Experience with enterprise customer service platforms (e.g., Verint, Client...
, or community management Experience with enterprise customer service platforms (e.g., Verint, Genesys, Medallia) Hands...
within at least one WFM platform (e.g., Genesys, NICE, Verint, Aspect, or similar) Multi-Channel Monitoring: Demonstrated ability to manage...
platform (e.g., Genesys, NICE, Verint, Aspect, or similar) Data & Reporting Skills: Demonstrated experience building...
to approved schedule and arrives at work timely Maintains accurate accounts of time off in both Verint and HR Direct...