and optimize staffing and performance. Proficiency in workforce management software (e.g. Talkdesk, Verint, or similar platforms...
, and custom workflows. Integrate Five9 with CRM systems, SSO applications, and recording solutions such as Calabrio or Verint...
. Maintain and enhance workforce systems (e.g., NICE IEX, Verint, Aspect) to improve forecast accuracy and intraday efficiency...
, and quality monitoring of assigned ACRs Assist ACRs in understanding and using EPIC EMR, Verint, Salesforce, Cisco, and other PAC...
, and quality monitoring of assigned ACRs Assist ACRs in understanding and using EPIC EMR, Verint, Salesforce, Cisco, and other PAC...
interview via our online interviewing platform/tool, “Verintâ€. This online interview must be completed for prompt consideration...
, and collaborate on the integration of technologies like Amazon Lex, Genesys, and Verint for enhanced work management and customer..., Verint, and AWS technologies for seamless operation. Work closely with stakeholders to ensure solutions meet business goals...
our online interviewing platform/tool, “Verintâ€. This online interview must be completed for prompt consideration of employment...
our online interviewing platform/tool, “Verintâ€. This online interview must be completed for prompt consideration of employment...
interview via our online interviewing platform/tool, “Verintâ€. This online interview must be completed for prompt consideration...