Remote OCCC Quality Assurance Coordinator
with Avaya, Verint or other Quality platform Comfortable working in a high-volume role Demonstrated ability to prioritize tasks...
with Avaya, Verint or other Quality platform Comfortable working in a high-volume role Demonstrated ability to prioritize tasks...
with Avaya, Verint or other Quality platform Comfortable working in a high-volume role Demonstrated ability to prioritize tasks...
with Avaya, Verint or other Quality platform Comfortable working in a high-volume role Demonstrated ability to prioritize tasks...
with Avaya, Verint or other Quality platform Comfortable working in a high-volume role Demonstrated ability to prioritize tasks...
Proficiency in WFM platforms (e.g., Calabrio, NICE, Verint) Ability to work independently and manage multiple priorities...
and Scheduling teams. Verint Experience required - strong knowledge of scheduling strategies, intraday management, and WFM...
, apply today. Contract Duration: 12 Months Required Skills & Experience Workforce management utilizing Verint Desktop analytics Call...) What You Will Be Doing Technical & Platform Expertise: Experience with Alvaria and Verint Workforce Management platforms, including...
& global contact center. Proficiency in workforce management software (e.g. NICE/IEX, Aspect, Verint, Genesys, Calabrio...
correlation modeling Preferred Working knowledge of Verint Workforce Management Software About the Team: About Blue Shield...
Management (WFM) or Operations role. 3+ years experience with WFM software for scheduling and tracking (i.e., Verint, NICE...