Analyst - Workforce
such as Five9, Genesys, Cisco, Avaya or other such software, and Workforce Management system such as IEX, Verint, Calabrio...
such as Five9, Genesys, Cisco, Avaya or other such software, and Workforce Management system such as IEX, Verint, Calabrio...
environment, managing multiple priorities efficiently Familiarity with contact center tools (e.g., Avaya, Verint, CxOne...
Working knowledge of Lenel, Verint, Axis, Commend, Fire systems, and/or DMP is a plus Must be able to pass a background check..., Software House, Verint training certifications highly desired but not required Training and Certifications in the...
Working knowledge of Lenel, Verint, Axis, Commend, Fire systems, and/or DMP is a plus Must be able to pass a background check..., Software House, Verint training certifications highly desired but not required Training and Certifications in the...
field Working knowledge of Lenel, Verint, Axis, Commend, Fire systems, and/or DMP is a plus Must be able to pass... with Lenel, Axis, Software House, Verint training certifications highly desired but not required Training and Certifications...
., Verint, NICE IEX) and contact center technologies (Five9). Ability to remain calm and make decisions under pressure...
Working knowledge of Lenel, Verint, Axis, Commend, Fire systems, and/or DMP is a plus Must be able to pass a background check..., Software House, Verint training certifications highly desired but not required Training and Certifications in the...
Working knowledge of Lenel, Verint, Axis, Commend, Fire systems, and/or DMP is a plus Must be able to pass a background check..., Software House, Verint training certifications highly desired but not required Training and Certifications in the...
field Working knowledge of Lenel, Verint, Axis, Commend, Fire systems, and/or DMP is a plus Must be able to pass... with Lenel, Axis, Software House, Verint training certifications highly desired but not required Training and Certifications...
(e.g., Qualtrics, Medallia, Verint). Experience in financial services, fintech, or a related data‑rich industry...