Pro? Qualifications What’s required High School/GED 1 – 2 years of experience utilizing a scheduling software (Verint Preferred) 1...
Pro? Qualifications What’s required High School/GED 1 – 2 years of experience utilizing a scheduling software (Verint Preferred) 1...
Pro? Qualifications What’s required High School/GED 1 – 2 years of experience utilizing a scheduling software (Verint Preferred) 1...
Pro? Qualifications What’s required High School/GED 1 – 2 years of experience utilizing a scheduling software (Verint Preferred) 1...
management platforms (e.g., Playvox, Teleopti, NICE, Verint) and comfort using them to manage forecasting, scheduling...
One-X and Verint call recording is a plus. This role involves troubleshooting and resolving technical issues, managing...
in telephony systems, set ups and associated software- (I.E. AWS, inContact/NICE, Genesys, Verint, etc.) Expert/Guru competency...
analysis and A/B testing. Proficiency in customer engagement platforms (e.g., Genesys, Verint, NICE) and CRM systems (e.g...
, Genesys, Five9, Verint, or equivalent), preferably in multi-tenant environments. Deep expertise in NICE inContact...
platforms (e.g., Genesys, NICE, Amazon Connect, Salesforce, Verint) and how they support strategic transformation. · Excellent...