), ticketing systems (Zendesk), and web conferencing tools (MS Teams). Proven knowledge of the software development lifecycle...
explanations for diverse audiences. Familiarity with ticketing systems (e.g., Zendesk, Jira) and knowledge base tools (e.g...
Maintaining accurate records of customer interactions using Zendesk Collaborate with team members and other departments to ensure... Previous customer service experience preferred, but not required Experience with Zendesk or similar CRM platforms...
such as Gainsight, Zendesk, or Salesforce. Comfortable with automation, workflows, APIs, and reporting tools. Familiar with integration...
across internal systems (Sara, Web Tracker, Salesforce, Zendesk) Verify contractor compliance with client guidelines and ensure... to use SARA Plus, Web Tracker, Zendesk, Five 9, Zoho, and Sales Force;we are willing to train the right candidate...
Zendesk ITSM on a weekly, monthly, and as-needed basis. · Responsible for daily ticket analysis and developing strategies...
using the service management system (e.g., Zendesk, etc.). Assist with software deployment, patching, and system updates...) for automation tasks. Experience with ticketing systems (e.g., Zendesk, ServiceNow, BMC Remedy). Experience with Enterprise...
to Everbridge, SharePoint, Zendesk and a high-level competency with MS Office tools. Knowledge of Google Earth and Maps Data...
. Experience with Shopify system, Zendesk, Loop and other CS tools Customer-first mindset. Experience with international...
across internal systems (Sara, Web Tracker, Salesforce, Zendesk) Verify contractor compliance with client guidelines and ensure... to use SARA Plus, Web Tracker, Zendesk, Five 9, Zoho, and Sales Force;we are willing to train the right candidate...