tools such as Zendesk or similar ticketing and reporting platforms. Why this role Impact: You'll lead the charge...
with ITSM tools (e.g., ServiceNow, Zendesk) for both ticketing and Knowledge Management functions. Why Join Us? At Virtual...
job duties (e.g., Slack, Asana, Zendesk, Google Workspace) Bonus Points You're highly empathetic, patient, and really love... as needed A plus if you have past experience working with Zendesk or in SAAS companies Don't meet every requirement? Studies have shown that women...
-paced environment Experience with ticketing systems such as Salesforce ServiceCloud, ZenDesk, or ServiceNow (ServiceNow...
and final signoff Research and respond ZenDesk tickets to ensure tickets are assigned, followed up, then resolved timely...
like Zoom, Dropbox and Zendesk Familiarity with database software like Snowflake, SmartSheets and AirTable Worked with Digital...
analyses, and author pipelines via SQL-based ETL frameworks Improve the hygiene and usability of operational data (Zendesk...
. Handle escalated billing tasks. We could be a match if: Basic knowledge of Zendesk and familiarity with similar tools...
with ticketing systems (e.g., Zendesk, Jira) and knowledge bases Must have excellent verbal and written communication skills...
analyses, and author pipelines via SQL-based ETL frameworks Improve the hygiene and usability of operational data (Zendesk...