systems quickly. Experience with customer relationship management and support tools such as HubSpot CRM, Salesforce, Zendesk...
with LMS, QA, and KB tools (e.g. Klaus, Zendesk Knowledge) Excellent facilitation, coaching, and communication skills Fluent...
with ticketing systems (e.g., Zendesk, Jira) and customer support analytics tools. Preferred Qualifications: - Strong analytical...
Monitoring and Management (RMM) tools like NinjaRMM and ticketing systems such as Autotask PSA, ServiceNow, or Zendesk...
like Zendesk, Intercom, Salesforce, or similar systems, and can effectively manage workflows to improve response times. Are self...
tool for the job. About this role As Udemy transitions from Zendesk to Salesforce Service and Experience Clouds...
, Zendesk) Excellent communication skills — must translate technical details to customers and internal teams Valid driver...
, Zendesk) Excellent communication skills — must translate technical details to customers and internal teams Valid driver...
using multiple software platforms and web-based applications;experience with Zendesk or similar ticketing systems...
in a leadership or management capacity within a SaaS or global tech company. Strong proficiency in Jira, Zendesk, monday...