, email setup, and basic hardware and software diagnostics. Proficiency in using ticketing systems (e.g., Zendesk, ServiceNow...
while adhering to company policy and industry regulations. Hourly Rate: $23-$25 *Must have Zendesk or Salesforce experience...
like Zendesk or Salesforce Strong problem-solving skills and the ability to work effectively in a team environment Familiarity...
best practices to ensure consistency across all locations Provide system and process support utilizing the Zendesk ticketing system...
, Zendesk requests, bump list, answering calls, and charge entry admin pool messages. All duties and patient interaction...
, Zendesk requests, bump list, answering calls, and charge entry admin pool messages. All duties and patient interaction...
, scheduling ancillary & procedure appointments, uploading imaging and records, precertification for procedures, Zendesk requests...
(i.e., Zendesk AI, Forethought, Ada) to maximize platform capabilities Establish success metrics and ROI measurement framework... utilization of Zendesk AI capabilities currently available but underutilized Integrate AI tools with existing support stack...
Bonus: Experience with Zendesk? Thats a huge plus! Why Youll Love Working With Us Competitive Pay: Earn a salary...
like ServiceNow, Jira, or Zendesk We Offer Medical, Dental, Vision, Life Insurance, and Disability Pay. 401(k) with company...