by overseeing the management of Zendesk service tickets and Workplace slack channels, ensuring our team understands their needs..., both written and verbal Proficient digital literacy. Experience with Google suite, Zendesk, Monday.com and MAC is preferred...
management systems such as, Zendesk, Salesforce, etc., and maintain competency in tools leveraged Collaborate within the company...
., ServiceNow, Zendesk, Jira Service Management) and experience defining/improving SLAs and operational processes. Strong grasp...
Management, or Zendesk) is preferred but not required. Background supporting supply chain systems, logistics, or order...
organization such as Salesforce and Zendesk. Understand how your workstreams and broader projects align with Samsara's overall...
with a professional, empathetic tone. Proficiency in CRM software, Microsoft Office, and customer service platforms (e.g., Zendesk...
with additional contact center platforms and tools, including Zendesk, Salesforce Service Cloud, and Amazon Connect. Powered...
., Zendesk, Intercom, Slack, Zoom). Ability to work independently, prioritize tasks, and manage time effectively in a remote...
Service Desk, ZenDesk or similar tools) Bachelor's degree in Computer Science, Information Technology or other related fields...
working in a high-growth or startup environment where processes evolve quickly Experience with Zendesk or other customer...