by overseeing the management of Zendesk service tickets and Workplace slack channels, ensuring our team understands their needs..., both written and verbal Proficient digital literacy. Experience with Google suite, Zendesk, Monday.com and MAC is preferred...
management, organization, and prioritizing tasks Experience with Zendesk, JIRA, Talkdesk or related tools Spanish language...
& Zendesk) Assembly and testing of pre-commissioned gear for ongoing projects Documentation for new AV systems (User...
, Microsoft Office/365, ZenDesk, ServiceNow, Wrike). Strong proficiency in data analysis using SQL and Excel. Compensation...
Zendesk ITSM on a weekly, monthly, and as-needed basis. · Responsible for daily ticket analysis and developing strategies...
crashes and performance issues, is a plus. Familiarity with platforms such as ServiceNow, Zendesk, Jira, or Okta preferred...
of communication between our clients, partners, and other internal supporting teams utilizing Zendesk Collaborating with Tier 1 Lead..., Zendesk, etc.) Service-oriented approach with strong client-focused skills, comfortable making calls to customers Team...
such as Zendesk, LARS, and ServiceNow for ticketing and workflow management Configuration & System Administration: Ability to modify... completion of all (assigned) routine LARS and Zendesk Support tickets and address requested changes promptly by achieving a 100...
., Zendesk, Intercom, Slack, Zoom). Ability to work independently, prioritize tasks, and manage time effectively in a remote...
Service Desk, ZenDesk or similar tools) Bachelor's degree in Computer Science, Information Technology or other related fields...