Job Description Zendesk is the world’s leading Customer Experience and Support Platform, and we are growing quickly... with a suite of products our customers love. Zendesk makes customer service better. We build software to meet customer needs, set...
Job Description Zendesk helps companies build better relationships with their customers. We do this by focusing... efforts in transforming how Zendesk drives revenue growth and operational excellence. What you’ll be doing: Set the vision...
Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the... to expand our offerings and deepen Zendesk's impact. What You'll Be Doing: Directly drive top-line revenue growth through...
within Zendesk, WHQ Notes, and related systems. System & Reporting Management Utilize WHQ's Portal and Footprint by Datex (WMS..., including: WHQ Portal Footprint by Datex (WMS) Jira Business Zendesk Preferred Qualifications One to two years...
using Zendesk Collaborate with team members and other departments to ensure efficient service Support ad hoc tasks..., but not required Experience with Zendesk or similar CRM platforms is a plus Bilingual in English and Spanish is a strong plus Why Work...
systems (e.g., ServiceNow, Zendesk, Workday Help) Strong understanding of HR data management and leave of absence processes...
: Monday-Friday, 8:00 am to 5:00 pm What You’ll Do Organize and manage tickets through our ticketing system (Zendesk... ticketing systems such as Zendesk or similar platforms Understanding of assemblies, BOMs, and technical or service-driven...
, AI & Support Architecture Own the Customer Operations technology ecosystem, including Zendesk, Forethought, Help Center...
to help optimize, maintain, and evolve our CX systems - with a strong initial focus on our existing Zendesk implementation... Data, Reporting & Insight Own reporting across Zendesk Explore and Google Suite Track and improve CSAT, resolution rates...
, and Microsoft Excel, Slack, Zoom, Adobe, Salesforce, Zendesk and DocuSign. Be willing and able to quickly develop proficiency...