Fraud & Identity Specialist (Contract)
QUALIFICATIONS Familiarity with ZenDesk or similar (preferred) Proficient in Excel/ Google Sheets Understanding of the gig...
QUALIFICATIONS Familiarity with ZenDesk or similar (preferred) Proficient in Excel/ Google Sheets Understanding of the gig...
to Have: Financial services experience Knowledge of Zendesk or other CRM applications is a plus What We Offer You: Great open...
or knowledge of similar workflow automation platforms (Zendesk, Hubspot, etc.) AP style proficiency About the position...
, speak, and write) is a plus Exemplary verbal and written communication skills Experience with Zendesk a plus Commitment...
required Maintain accurate case notes in our CRM system (Zendesk or similar) Continuously learn about app updates, tools, and workflows...
in Zendesk, ensuring optimal coverage during operating hours (M–F, 6 am–5 pm PT). Manage PTO requests, schedule changes.... Serve as the primary owner for Zendesk scheduling and WFM functionality. Partner with HR and CX Leadership on headcount...
Zendesk, phone systems, and AI assistants. Work cross-functionally with Product, Marketing, and Clinical Operations.... Bonus Points Experience in healthcare or startups. Familiarity with Zendesk, QA tools, WFM platforms, or AI-enabled CX...
breaks Must be proficient in MS Word, MS Excel, Outlook, Zendesk experience is a plus Ability to deal with stressful...
, Zendesk) Excellent communication skills — must translate technical details to customers and internal teams Valid driver...
, Zendesk) Excellent communication skills — must translate technical details to customers and internal teams Valid driver...