IT Support Technician II
, Zendesk) and accurate data entry (40+ WPM);familiarity with scripting tools like PowerShell to automate routine IT tasks...
, Zendesk) and accurate data entry (40+ WPM);familiarity with scripting tools like PowerShell to automate routine IT tasks...
. · Zendesk experience. · Service Now experience. · EPA 608. · NFPA 70E. · CPR / AED / First Aid. · OSHA 10. · OSHA 30...
platforms (Salesforce Service Cloud, Zendesk, ServiceNow). 4+ years of experience in stakeholder management and cross...
and organization skills. Preferred Requirements: Corrigo Experience. MCIM / Salesforce Experience. Zendesk Experience. Service...
, and successfully manage projects with a sense of urgency Experience with Zendesk or CRM is a plus Benefits Fundamentals: Medical...
Privacy & Security - preferred but not required Experience in Zendesk, Spruce, and/or Slack - preferred...
with care and efficiency. Leverage Data: Use tools like Planhat, Salesforce, and Zendesk to generate insights and drive...
, Active Directory, Workday, Edge, Chrome, Chrome OS, Apple iOS, Android Devices, iPhone, Zendesk, Service Now, and Imaging... Management Process Zendesk Tickets & Equipment Quotes Manage Service Now Directory Attend Team Meetings and Culture Events...
to ensure KPI goals are met Track and resolve Zendesk Requests Navigate and troubleshoot relevant internal products/campaign...
) Experience with PureChat software (preferred) Experience with ZenDesk software (preferred) Experience with ePic software...