Tier 1 Support Agent
of problem-solving and helping others Comfort learning new tools like Zendesk, HubSpot, and Teams Ability to work...
of problem-solving and helping others Comfort learning new tools like Zendesk, HubSpot, and Teams Ability to work...
, service, desk and/or remote support. Experience in IT/help desk management systems such as Remedy, ZenDesk, and/or Web Help...
with Zendesk, Theranest (EHRs), or similar systems. Prior support experience for multiple stakeholders or clients simultaneously...
platform experience is a plus (Zendesk/Gorgias/Kustomer/similar). Education and Experience: High school degree or GED...
best practices. The Director also oversees key support-related operations, including E-Discovery, Google Workspace, and Zendesk...., Zendesk) and productivity platforms (e.g., Google Workspace). Working knowledge of E-Discovery processes, data governance...
into our specific service areas. Familiarity with Google Suite, Slack, Zendesk, or similar platforms. Application Process...
is a strong advantage. Experience with Salesforce CRM and various customer success tools such as Zendesk, HubSpot, MixPanel and Gainsight...
platform experience is a plus (Zendesk/Gorgias/Kustomer/similar). Education and Experience: High school degree or GED...
and troubleshooting skills Strong communication and multi-tasking skills Experience with Zendesk preferred Enough from us though...
: Experience in Microsoft Suite (Outlook, Teams, Excel, Powerpoint) is preferred. Proficiency in SalesForce, Planhat, ZenDesk...