Own the service technology roadmap, with strong working knowledge of Zendesk or comparable enterprise service platforms..., regional operations, outsourcing, and strategic providers. Strong familiarity with Zendesk, including workflows, knowledge...
for communication and engagement management Zendesk and Intercom for support and billing coordination Billing, Invoicing...
, and you've administered Microsoft 365 or Google Workspace. You've worked from a ticket queue (Jira Service Management, Zendesk, something...
, and you've administered Microsoft 365 or Google Workspace. You've worked from a ticket queue (Jira Service Management, Zendesk, something...
with Zendesk or a comparable platform for case documentation, follow-up, and resolution Bachelor’s degree in business, technology...
such as Zendesk, Freshdesk, Intercom or HubSpot Experience supporting customers over email or chat Also good: support...
with members/prospective members by telephone and ZenDesk to provide information about membership, benefits, and programs;answer...
— you route it correctly, follow up, and make sure the customer isn't left waiting. You'll work across Zendesk, internal tooling...
included a CRM or help desk tool such as HubSpot, Salesforce or Zendesk Microsoft 365 or Google Workspace work...
included a CRM or help desk tool such as HubSpot, Salesforce or Zendesk Microsoft 365 or Google Workspace work...