MSP Level 1 Technician
platforms. Experience with Ticketing Systems: Knowledge of ticketing systems such as Autotask PSA, ServiceNow, Zendesk...
platforms. Experience with Ticketing Systems: Knowledge of ticketing systems such as Autotask PSA, ServiceNow, Zendesk...
phone, email, chat, and ticketing systems (Zendesk) Assist users with EWA account setup, access issues, and transaction... in Zendesk strongly preferred Strong verbal and written communication skills Comfortable explaining financial or pay-related...
Doors and Dermaplaning Respond to Education Guidance Zendesk tickets with professionalism and care Check in students...
and communicate using tools like AthenaHealth, Slack, and Zendesk Participate in collaborative care delivery with operations...
, and deduction management. Familiarity with ERP tools (Microsoft D365 preferred), Power BI, Zendesk, SPS Commerce, and Smartsheet...
Monitoring and Management (RMM) tools like NinjaRMM and ticketing systems such as Autotask PSA, ServiceNow, or Zendesk...
as ideally experience with customer success tracking tools (e.g., Hubspot, Zendesk, Planhat) You are experienced in stakeholder...
, and comfortable working in a fast-paced environment. Experience with CRM platforms like Salesforce, Zendesk, Gainsight, or HubSpot...
with generative AI tools and automation platforms to accelerate content KCS Certified Proficient in Zendesk, JIRA, Confluence...
teams Self-motivated and takes initiative with little direction Familiarity with various tools like Slack, Zendesk...