Cybersecurity Support Specialist (Japanese Bilingual)
systems such as Jira, ServiceNow, Zendesk, or similar platforms. Familiarity with security monitoring tools, incident...
systems such as Jira, ServiceNow, Zendesk, or similar platforms. Familiarity with security monitoring tools, incident...
call volumes efficiently. Experience with a major CRM system (e.g., Salesforce, Zendesk). Associate's or Bachelor...
efficiently. Experience with a major CRM system (e.g., Salesforce, Zendesk). Associate's or Bachelor's degree a definite...
target learner outcomes Experience with Planhat and Zendesk a plus Availability to work during PT hours of 9AM-5PM...
experience (preferred) Technologies We Use: Zendesk Google Workspace Banking and partner back offices Looker...
and Zendesk tickets Engage in first phase of problem resolution regarding partner/tour operator complaints Provide feedback...
), and support platforms (e.g., Zendesk, Salesforce Service Cloud). Proven ability to work independently and take initiative...
(Zendesk, Outlook, Teams, etc). Other customer care-related support duties as assigned Preferred Qualifications: An up...
efficiently. Experience with a major CRM system (e.g., Salesforce, Zendesk). Associate's or Bachelor's degree a definite...
with helpdesk, CRM, or knowledge management platforms (Zendesk, Salesforce, ServiceNow, Jira, etc.) Understanding of webhook...