systems such as Jira, ServiceNow, Zendesk, or similar platforms. Familiarity with security monitoring tools, incident...
call volumes efficiently. Experience with a major CRM system (e.g., Salesforce, Zendesk). Associate's or Bachelor...
efficiently. Experience with a major CRM system (e.g., Salesforce, Zendesk). Associate's or Bachelor's degree a definite...
target learner outcomes Experience with Planhat and Zendesk a plus Availability to work during PT hours of 9AM-5PM...
experience (preferred) Technologies We Use: Zendesk Google Workspace Banking and partner back offices Looker...
and Zendesk tickets Engage in first phase of problem resolution regarding partner/tour operator complaints Provide feedback...
), and support platforms (e.g., Zendesk, Salesforce Service Cloud). Proven ability to work independently and take initiative...
(Zendesk, Outlook, Teams, etc). Other customer care-related support duties as assigned Preferred Qualifications: An up...
efficiently. Experience with a major CRM system (e.g., Salesforce, Zendesk). Associate's or Bachelor's degree a definite...
with helpdesk, CRM, or knowledge management platforms (Zendesk, Salesforce, ServiceNow, Jira, etc.) Understanding of webhook...