Experience with Amazon, Shopify, and E-Commerce Support Strong computer skills and familiarity with CRM platforms (Zendesk...
appointments, uploading imaging and records, precertification for procedures, Zendesk requests, bump list, answering calls...
environment Strong attention to detail and accuracy Comfortable using online software;Microsoft Office, MS Teams, ZenDesk...
and resolve inquiries that come in through Zendesk or email within established SLA’s. Actively lead or participate in projects... like Zendesk. Ability to quickly learn new software and help drive implementation and adoption across the company...
to learn new tools and systems Preferred Qualifications (Nice to Have) Experience with CRM or help desk platforms (Zendesk...
and resolves customer and resident concerns submitted through ZenDesk tickets, and appropriately closes out requests in a timely...
Bonus: Experience with Zendesk? Thats a huge plus! Why Youll Love Working With Us Competitive Pay: Earn a salary...
-functional teams Self-motivated and takes initiative with little direction Familiarity with various tools like Slack, Zendesk...
training Maintain accurate logging and tracking of all support requests in the Zendesk ticketing system, ensuring proper..., runbooks, and training materials Experience with ticketing systems such as Zendesk, including accurate logging, categorization...
: Experience with CS and productivity tools such as ChurnZero, Salesforce, JIRA, and Zendesk. Previous involvement in change...