Recepcionista de incidentes TI Mesa de control
de la mano con ingenieros expertos y con acceso a las mejores herramientas de la industria como ServiceNow. Cuáles serán tus...
de la mano con ingenieros expertos y con acceso a las mejores herramientas de la industria como ServiceNow. Cuáles serán tus...
ITSM (ServiceNow, Remedy o similar) con enfoque en documentación y SLAs. Deseable: participación en proyectos.... Análisis de Logs y Troubleshooting. ServiceNow — ITSM. Documentación Técnica y Procedimientos Operativos. Ofrecemos...
regulated enterprise background Nice to have: - Exposure to ServiceNow as the target platform - Experience with AIOps...
Lexmark · Gestionar incidencias y asegurar el cierre oportuno de tickets en ServiceNow (SNOW) · Coordinar horarios... resolution through ServiceNow (SNOW) Coordinate staff schedules and support operations across multiple shifts Monitor SLA...
with project management tools such as ServiceNow Fluency in Spanish and technical English, both written and spoken How We Set...
ticketing systems such as ServiceNow, Jira, or similar. Preferred Qualifications Knowledge of Scala or Java. Experience...
and configuration, hardware and software issues troubleshooting skills. Active directory and PowerShell knowledge. Okta, ServiceNow...
ticketing systems such as ServiceNow, Jira, or similar. Preferred Qualifications Knowledge of Scala or Java. Experience...
Splunk, Microsoft Sentinel. Cloud Security y plataformas CSPM. ServiceNow GRC, Archer o herramientas similares...
incidents and service requests managed through ServiceNow, ensuring timely resolution and effective communication with business... and balance global and regional needs. Provide Level 1 (L1) support for application incidents and service requests in ServiceNow...