monitoring tools, dashboards and navigation of tools (such as ServiceNow, Dataminer, Moogsoft, KPI Dashboards [Grafana, New Relic... languages such as SQL, python, and UNIX shell scripts. Proficiency in updating documentation and issue history in ServiceNow...
with AWS. Good to have: Agile methodologies such as: Scrum Kanban Jira/Confluence/Rally ServiceNow Role Designation...
/ AppDynamics and ticket management tools ServiceNow. · Intermediate experience and understanding in technical issues networking...
with enterprise platforms like Salesforce, Oracle CPQ, JIRA and ServiceNow, you will drive delivery excellence while ensuring... strongly preferred ServiceNow & JIRA Expertise: Subject matter expertise in ServiceNow and/or JIRA Development Lifecycle...
environments. SaaS industry experience with top CX/CRM brands (such as Salesforce, ServiceNow, Genesys) strongly preferred...
documentation, including standard operating procedures, flow charts, and templates. Manage ServiceNow activities: ticket creation.... Experience or coursework involving monitoring tools and ticketing systems (ServiceNow). Experience iwth backup and disaster...
documentation, including standard operating procedures, flow charts, and templates. Manage ServiceNow activities: ticket creation.... Experience or coursework involving monitoring tools and ticketing systems (ServiceNow). Experience iwth backup and disaster...
was acquired by ServiceNow where they went on to run most of the platform for the last few years - including AI Chat, mobile...
Support incident and request management via ServiceNow, ensuring SLA adherence and root cause analysis Work closely...
Incident and problem management (ServiceNow). Monitoring and dashboards (Splunk, New Relic, Solarwinds, BigPanda, Cisco, Prime...