System Administrator Ii
InfrastructurePersonal computersMicrosoft Windows, Antivirus (basic)IVANTI, ServiceNow, monitoring consoleStrong desire to grow...
InfrastructurePersonal computersMicrosoft Windows, Antivirus (basic)IVANTI, ServiceNow, monitoring consoleStrong desire to grow...
)Experience in Managed Services (MSP environment)Familiarity with tools like ServiceNow or JiraSix Sigma certification (Yellow...
) tools such as ServiceNow, Jira, Remedy, or similar platforms.Working knowledge of SQL and relational databases.Advanced...
, root cause analysis, and documentation via ServiceNow. Lead and collaborate on network projects develop design...
, and integration with ITSM platforms (ServiceNow). Design and manage multi-org Datadog architecture, including org structure, RBAC... observability: metrics, logs, events, alerting, dashboards, and ITSM integrations (ServiceNow) Server, network, and platform...
: Accurately capture, categorize, and log incidents within the ServiceNow ticketing system, ensuring compliance with agreed service... in ServiceNow;use approved scripts/KB;escalate as per protocol;maintain SLA/KPI performance.Strong written communication...
, now expanding into the broader ServiceNow EmployeeWorks ecosystem.Independent Contractor Role – MexicoThis is an Independent... in Mexico to provide customer facing technical services in support of Moveworks and ServiceNow EmployeeWorks implementations...
) tools such as ServiceNow, Jira, Remedy, or similar platforms.Working knowledge of SQL and relational databases.Advanced...
is a plus. - Experience with ServiceNow for ticketing and change request workflows. LI_POST...
ServiceNow. - Solid understanding of Incident Management, Problem Management, and ITIL best practices. - Experience using... such as ServiceNow. - Participate in Problem Management and Continuous Improvement initiatives to enhance application reliability...