documentation, including standard operating procedures, flow charts, and templates. Manage ServiceNow activities: ticket creation.... Experience or coursework involving monitoring tools and ticketing systems (ServiceNow). Experience iwth backup and disaster...
documentation, including standard operating procedures, flow charts, and templates. Manage ServiceNow activities: ticket creation.... Experience or coursework involving monitoring tools and ticketing systems (ServiceNow). Experience iwth backup and disaster...
was acquired by ServiceNow where they went on to run most of the platform for the last few years - including AI Chat, mobile...
Support incident and request management via ServiceNow, ensuring SLA adherence and root cause analysis Work closely...
GRC, ServiceNow, LogicManager). Partner with IT/security on cyber risk reviews and vendor risk assessments. Reporting... for data manipulation and reporting. Hands-on experience with at least one GRC or risk platform (Archer, ServiceNow...
Incident and problem management (ServiceNow). Monitoring and dashboards (Splunk, New Relic, Solarwinds, BigPanda, Cisco, Prime...
audits. Track findings in GRC tools (Archer, ServiceNow, or similar). Regulatory Compliance: Ensure adherence to frameworks...
, and chats through platforms like Zendesk, Freshdesk, Jira Service Desk, or ServiceNow. Diagnose and resolve Level 1/Level 2... (Zendesk, Jira, ServiceNow). Familiarity with SaaS applications, networking basics, or operating systems (Windows, macOS...
experience in a Support model (L2+/L3) and production tooling (Jira, ServiceNow). Familiarity with Incident, Problem, and Change...
, or IT Operations. Strong hands-on experience with Control-M (scheduling/monitoring). Proficiency in ServiceNow... all our job openings | Sequoia Career’s Page: Keywords: SQL, MSBI, Production Support, ServiceNow, Control-M 4–6 years of experience...