Workday Hcm Lead Analyst
of using Jira, ServiceNow or similar service management softwareEffective team player and experience of working...
of using Jira, ServiceNow or similar service management softwareEffective team player and experience of working...
- Acknowledge, Analyze, Manage & Resolve L1/ L2 Digital Key and Connected Room Incidents in ServiceNow - Participate in the real...
, Splunk, CrowdStrike, SCCM, BitLocker, Zscaler, Proofpoint, ServiceNow, Trend Micro, Okta, Azure, and Microsoft 365.Physical...
troubleshooting steps and resolutions in the ticketing system (e.g., ServiceNow, JIRA). - Participate in hardware asset inventory...
, ServiceNow, Infoblox, and similar tools. - Strong grasp of network monitoring, performance baselining, and wireless...
, missing documentation, and reconciliation variances.Manage and prioritize ServiceNow tickets to ensure timely resolution... Shared Services or help desk environment.Hands‐on experience with ticketing tools such as ServiceNow.Proficient in ERP...
, with ABAP debugging skills and ServiceNow ticketing.Fluency in English is required. #J--Ljbffr...
methodologies (waterfall, scrum, etc.), Salesforce, ServiceNow, and TM Forum Open APIs a plus. **Location**: This is a hybrid-flex...
with Application Support, Engineering, Infrastructure, Product, and Operations teams while leveraging ServiceNow and AI-powered... and documentation within ServiceNow ITSM.Develop knowledge articles and operational documentation to improve support efficiency.Leverage...
tickets and service requests through resolution via ServiceNow.Full understanding of WAN/LAN internetworking, protocol...