L1 Support Analyst (Chatbot Support)
and organizational skills. Preferred (Nice to Have) Experience with ServiceNow or similar ticketing tools. Experience in customer...
and organizational skills. Preferred (Nice to Have) Experience with ServiceNow or similar ticketing tools. Experience in customer...
., Jira/ServiceNow), and customer support platforms. Strong analytical and problem-solving capability. Soft Skills...
and organizational skills. Preferred (Nice to Have) Experience with ServiceNow or similar ticketing tools. Experience in customer...
and organizational skills. Preferred (Nice to Have) Experience with ServiceNow or similar ticketing tools. Experience in customer...
and organizational skills. Preferred (Nice to Have) Experience with ServiceNow or similar ticketing tools. Experience in customer...
lifecycle using Service Now ticket management, ServiceNow Configuration Management Database (CMDB) and other IT asset management...
. Support Tools: Jira, ServiceNow, Control‑M. Collaboration and Productivity Tools: Microsoft Office, Teams, OneDrive...
working in Agile environments, managing user stories and backlogs, and using tools such as Jira and/or ServiceNow. Proven...
Key Skills Business Analysis and Product management skill with SQL JIRA ServiceNow GitHub Data Analysis Product...
ServiceNow implementation according to the function’s rollout timeline. Ensure Service Catalog alignment with KM standards... with audit and compliance requirements Hands-on experience managing KM practices using ServiceNow Experience managing...