BT Support Specialist I
with a ticketing system (Zendesk, Service Now, etc). A passion for learning and doing new things in a fast-paced environment...
with a ticketing system (Zendesk, Service Now, etc). A passion for learning and doing new things in a fast-paced environment...
, ensuring every interaction feels seamless and premium Utilize leading CX technology (e.g., Shopify, Gorgias, Zendesk...
and community management. Intermediate knowledge of CRM systems (e.g., Zendesk, Salesforce preferred). Intermediate knowledge...
, and digital TV technology Experience with Zendesk preferred Proficiency with G Suite and demonstrated competency in learning...
(i.e., Zendesk, Ironclad, Slack, Google Drive, Adobe, Brightflag, etc.) Knowledge of legal terminology, practices, and documentation...
. ManageEngine ServiceDesk Plus 7. SysAid 8. TOPdesk 9. SolarWinds Service Desk 10. Zendesk for ITSM Nice to have: · MS...
with ticketing platforms - experience with support ticketing systems such as Jira, ServiceNow, Zendesk or similar. Able...
: Zendesk, Dialpad, or Front Benefits Competitive Salary: Based on experience and skills Remote Work: Fully remote—work...
, chats, emails and SMS) A general understanding of content moderation. Intermediate knowledge of CRM systems (i.e. Zendesk...
, and chats through platforms like Zendesk, Freshdesk, Jira Service Desk, or ServiceNow. Diagnose and resolve Level 1/Level 2... (Zendesk, Jira, ServiceNow). Familiarity with SaaS applications, networking basics, or operating systems (Windows, macOS...