Operations Specialist, Agent Performance & Enablement
and systems (e.g., Zendesk QA and internal QA assessment tooling) to monitor quality data, identify trends, and track performance...
and systems (e.g., Zendesk QA and internal QA assessment tooling) to monitor quality data, identify trends, and track performance...
, email and Zendesk) to ensure timely resolution of credit-related queries Investigating and resolving discrepancies or disputes... and reporting tools such as Power BI, Zendesk, or Credit Assist is desirable Credit Management Assistant Lithia UK Head Office...
thriving industry. Duties include: Respond to customer queries via Zendesk, primarily regarding order tracking, shortages...
Job Description Principal Contact Center Sales Specialist - EMEA SMB About Us: Zendesk is a leader in customer... of Excellence (CoE) optimizes support platforms such as Zendesk, Amazon Connect, and AWS-based solutions to enhance customer...
. Experience using CRM or support tools such as Zendesk or Salesforce. Comfortable using data to understand engagement and drive...
with systems such as Zendesk (preferred not essential) and FSM (preferred not essential) To apply for this position, please send...
Strong communication skills (verbal & written) Basic technical troubleshooting ability Experience using ticketing systems (e.g. Zendesk...
where required. Customer Care Support Assist in resolving customer care tickets via Zendesk. Arrange replacement shipments for customers...
working within ticketing and live chat systems (e.g. Jira, Intercom, Zendesk etc) Experience using DataDog or similar logging...
. ServiceNow, FreshWorks, Zendesk.) Advanced expertise with Atlassian tools, including configuration, workflow design, automation...