and interpersonal skills. Proven experience with customer support software, specifically Zendesk (experience with other tools...
to and operate different software systems. This is an example of what we currently use: Icover Onfido, Ucheck, HEDD, Auth0, Zendesk...
beyond a job description. In this role you'll get to: Become an Iterable product expert. Answer customer questions over email, live chat, Zendesk... or Zendesk or similar tools Experience with Datadog/Grafana or similar tools Familiarity with APIs, email infrastructure, DNS...
someone with previous Zendesk experience who wants more exposure to designing, building and supporting instances across multiple verticals... and sectors. Responsibilities: Administer and Manage implementing client solutions using Zendesk and other contact centre...
for improvement. Drive customer satisfaction across all platforms (Zendesk/Google/Homeviews). Achieve set targets for occupancy...
Experience with Zendesk preferred Ability to utilize knowledge base to provide support to customers Proficient in Microsoft 365...
development of a single product Desirable Agile methodologies Power BI Previous development experience with Zendesk, Twilio...
medicine platform. CUSTOMER CARE AGENT ROLE: Using Zendesk to manage customer queries about services, orders... Pro-active attitude Zendesk experience (desired, but any CRM system experience will be considered) If you feel...
/Webchat experience - Zendesk desirable Email management/customer support Banking/Finance/Insurance experience preferable...
our Service Desk logging system (Zendesk), ensuring all incidents and requests are resolved or triaged within SLAs and KPIs...