stack. Communicate those solutions through concise and friendly responses Using tools like Zendesk and Jira... clients Familiarity with Zendesk, GitHub, Slack, and Jira Experience working collaboratively with engineering and product...
's managed a few people before, who's keen to build the best workflows in Zendesk/Intercom, who will work with engineers... Defining processes and escalations Building workflows in Intercom/Zendesk and other systems to improve the customer experience...
to our patients and customers as the company scales up, then this role is tailor-made for you! Experience with Zendesk (or similar...
. Setting up WPN accounts in Zendesk. 5. Retail support: Develop and provide Q&As to North America Retail Support to address...
healthcare or startup settings is a plus Familiarity with ZenDesk as a Customer Success tool is advantageous â›³ï¸ Compensation...
customer service, administration, or a related role. Familiarity with CRM systems like Salesforce or Zendesk...
, Legal, and other Operations teams Utilizing NetSuite (ERP+CRM), Salesforce (CRM), and Zendesk (ticketing), assist Go...
/queries via phone, chat and Zendesk (ticket management system). The candidate must thrive in a fast-paced environment...
. Knowledge of distributed systems, Linux, and the ability to read and write SQL. Experience using Zendesk, Jira, Confluence...
, plan and resolve issues quickly. Excellent IT skills. Knowledge of Zendesk would be a plus although full training...