+) Hands-on experience with writing SQL queries and building JIRA dashboards Expert in JIRA and Zendesk workflow and support...
of Customer Support/Experience (CX) and Employee Services (ES) solutions from the Zendesk SaaS suite with a wide array..., and ultimately deliver measurable ROI and customer results using Zendesk. CSMs align to a portfolio of customers within a specific...
development Familiarity with ticketing systems (e.g., Zendesk, Freshdesk) and CRM tools like HubSpot Working knowledge of HTML...
platforms such as Ticketing systems, Access Control, Braze, Zendesk, Sales CRMs, or Microsoft Power Platform Experience working...
metrics and operational processes Experience with tools such as Zendesk or similar support platforms An approachable...
with CRM (Salesforce, Zendesk etc.) or sales enablement tools is preferred. Comfortable and experienced in working...
enjoys working as part of a team Competent in Microsoft Office (experience with SAP or Zendesk would be advantageous...
integrated solutions across platforms such as Salesforce, Zuora, Zendesk, and NetSuite. You will lead a distributed team...
(Microsoft Dynamics 365). We are also implementing new ways of getting the most from our contact management system (Zendesk...
to succeed Experience working with Salesforce & Web-based technologies Experience with tools including Slack, Zendesk...