and manage tickets in Zendesk to agreed service levels. Skills / Experience / Knowledge / Minimum Criteria: Your skills...
) standards are met for all clients at all times Be Analytical You will constantly stay up to date on the latest Zendesk... features and enhancements from tools such as Zendesk You will be supporting client/stakeholder needs as we grow as a unit...
, with a strong customer focus Proficient in configuring and administering an ITSM tool like Jira Service Management, ServiceNow, ZenDesk...
Liaise with customer service to ensure their requirements are met. Handle Zendesk tickets effectively and in a timely...
Liaise with customer service to ensure their requirements are met. Handle Zendesk tickets effectively and in a timely...
tools (Zendesk) is a plus Technical experience particularly automated data feeds, piloting and testing new technologies...
processes, procedures, and diagrams for completed tasks in tools like JIRA and Zendesk. Accountabilities: Collaborate...
will work on Customer Success for the Zendesk AI Agent (Ultimate) product. Ultimate were acquired by Zendesk in March 2024..., we've become even more powerful. Together with Zendesk we're joining forces to build the world's most advanced AI agents in CX. THE ROLE The...
to innovation and excellence as we continuously set new standards in the industry. Trusted by industry giants like Zendesk, Google...
: Leadership & Support in customer engagements Modern technology Suite access for Office365, Salesforce and Zendesk...