Customer Service Advisor
or ticketing platforms (e.g. Zendesk, Freshdesk... bonus points for previous experience with Gorgias)...
or ticketing platforms (e.g. Zendesk, Freshdesk... bonus points for previous experience with Gorgias)...
, optimizing inventory management, and driving efficiencies within the UK supply chain. Key Responsibilities 1. Zendesk Ticket... Management · Manage supply chain-related tickets raised by UK stores through Zendesk, ensuring prompt and effective resolutions...
Provide global IT support of end users with hardware, software, and users via Zendesk ticketing system and IT Support Slack...
, Wi-Fi troubleshooting). Experience with ticketing systems (ServiceNow, Jira, Zendesk, or equivalent). Mandatory...
to and managing support tickets using Zendesk Owning assigned tickets and keeping customers informed of progress Accurately logging...
discussions with engineers. Experience using support and issue-tracking tools such as Zendesk, Jira, Salesforce, or similar...
Job Description At Zendesk, we’re revolutionising what’s possible in Customer Experience (CX) and Employee Services... how leading brands leverage Zendesk’s AI-powered platform. As a trusted advisor and technical thought leader, you’ll take the lead...
of hours support (with potential on call in future) · Assist with desktop support via ZenDesk (tickets, troubleshooting, user...
behavior Diagnose platform integration and configuration issues with support CRMs such as Zendesk, Gorgias, and Salesforce..., and administering support platforms such as Zendesk, Gorgias, Jira, or Salesforce Service Cloud, including workflows, routing logic...
Job Description Zendesk is growing and looking for an expert, Senior Sales Manager who adheres to a solution... of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service...