Account Manager
or concerns Maintain oversight of client Zendesk tickets and escalate as necessary Coordinate with internal teams to resolve...
or concerns Maintain oversight of client Zendesk tickets and escalate as necessary Coordinate with internal teams to resolve...
interactions every year. With around 500 agents operating daily in Zendesk, and a wider ecosystem powered by Twilio (voice routing... requirements. Collaborate with engineering, operations, and CX teams to ensure alignment across Zendesk, Twilio, Google CCAI...
requirements into scalable data solutions Assist in integrating data from core CE systems, such as Zendesk, Playvox, Workday...
interactions every year. With around 500 agents operating daily in Zendesk, and a wider ecosystem powered by Twilio (voice routing... requirements. Collaborate with engineering, operations, and CX teams to ensure alignment across Zendesk, Twilio, Google CCAI...
, requests, and resolutions in our service management platform (Zendesk) Manage hardware and software assets following...
. Familiarity with CRM or helpdesk tools such as Gorgias or Zendesk. Experience supporting customers across UK, EU, or US markets...
to be hiring a Staff Machine Learning Scientist for the AI Agent product at Zendesk. You will own a designated product area... or Engineering Manager/Director - 45 minutes About ZendeskZendesk builds software for better customer relationships. It empowers...
using ticketing or support request management tools (EG HubSpot, Zendesk etc.). Familiarity with agile, startup, or scale...
‘Jobs-to-be-Done. Proficiency with all Sales Tools (Salesforce, Jira, Zendesk, Google Docs, Zoom, Power BI, Hubspot, BaseCamp, etc). Ability...
to push user adoption and maximize the value of our products and/or integrations. Utilize Confluence, Jira, Zendesk...