Patient Support Agent - German Speaking (Fixed Term Contract)
computer systems and related technology Previous experience using a Customer Service CRM system, such as Zendesk Capable...
computer systems and related technology Previous experience using a Customer Service CRM system, such as Zendesk Capable...
(e.g., Jira, Zendesk, Freshdesk). High attention to detail and a natural problem-solver. Highly proactive Comfortable...
with helpdesk systems (e.g. Zoho, ServiceNow, Zendesk) Basic Microsoft 365 and Azure admin (user setup, access control, etc.) Good...
and professional under pressure. Experience with helpdesk tools (Zendesk, Intercom, Jira Service Desk). Strong organizational...
and prioritize support requests using a ticketing system (e.g., Zendesk, Jira). Offer training and guidance to customers...
and prioritize support requests using a ticketing system (e.g., Zendesk, Jira). Offer training and guidance to customers...
technical expertise with business acumen. TAMs guide clients in maximizing value from Zendesk solutions by understanding..., including weekly meetings and monthly value playbacks Orchestrate Zendesk resources (PSE, Professional Services, Product...
one. You will: Provide first-line technical support to customers via email, our customer support ticketing system (Zendesk), and getting... Familiarity with support tools like Zendesk, Jira, HubSpot, Loom, or Mintlify API experience – understanding of REST APIs...
effectively. Nice to Have: Experience with remote support tools and ticketing systems (Zendesk, Freshdesk). Background...
who's proactive and eager to learn Desirable: Experience in financial services or insurance Familiarity with Zendesk...