. Knowledge of distributed systems, Linux, and the ability to read and write SQL. Experience using Zendesk, Jira, Confluence...
skills. Experience with platforms like Zendesk or Freshdesk;logistics tools knowledge is a bonus....
Management and Triage Processes Experience with service focused CRMs (Salesforce/Zendesk) an advantage Basic knowledge of IT...
Management and Triage Processes Experience with service focused CRMs (Salesforce/Zendesk) an advantage Basic knowledge of IT...
for parcel tracking and SAP-based ERP systems. Key Responsibilities 1. Development Implement ZenDesk Copilot to automate... ZenDesk App Development Develop a streamlined UI using ZenDesk Apps Framework (ZAF) to support order cancellations, refunds...
of Zendesk would be a plus although full training would be given. Knowledge of the Wattbike brand and products or an interest...
, specifically Zendesk, live chat and CS automation tools. Strong understanding of Product Information Management Systems (PIM...
to innovation and excellence as we continuously set new standards in the industry. Trusted by industry giants like Zendesk, Google...
Online and SharePoint. Familiarity with IT ticketing systems like Jira, ServiceNow, or Zendesk. Knowledge of Active...
telephone, email, Zendesk and postal enquiries. Assist in the development and delivery of training on new and existing products...