for improvement. Drive customer satisfaction across all platforms (Zendesk/Google/Homeviews). Achieve set targets for occupancy...
working with Customer Service CRMs (e.g. ServiceCloud, Zendesk, Freshdesk, Gorgias) Experience working in a Support function...
& Web-based technologies Experience with Intercom, Slack, Quicksight, Zendesk, Airtable - advantage An HR or HRM...
, Pipedrive, Zendesk, Intercom…) You have been working for a B2B SaaS company for at least 3 years You are empathetic...
updated on new product features and enhancements. Record all customer interactions in the Customer Management System (Zendesk...
support tools like Zendesk and know how to set up and optimise them for success. These requirements are a guide...
, coding, accessibility and Web Standards. Cosmos DB Content Management tools; Help Site Content, Zendesk Guide. Javascript...
years of experience in a customer support role, ideally with experience using Zendesk or similar ticketing systems. Problem...
: Being familiar with CRM systems such as Zendesk or similar, Google Drive, E-commerce order management and warehouse...
efficiently using Zendesk. Serve as the escalation point for complex technical issues, driving timely resolutions and maintaining... with incident management platforms (Zendesk preferred). Team-centric leadership approach - focused on supporting and collaborating...