Account Manager
or concerns Maintain oversight of client Zendesk tickets and escalate as necessary Coordinate with internal teams to resolve...
or concerns Maintain oversight of client Zendesk tickets and escalate as necessary Coordinate with internal teams to resolve...
communication channels. Proven experience in customer support system implementation;experience with Intercom, Zendesk, FreshDesk...
. Confidence with troubleshooting basic technical issues. Familiarity with customer support tools such as Zendesk, Intercom...
, and Zendesk Familiarity with AWS and Airtable Prior experience working with CIS systems like Netsuite, Workday, or Quickbooks...
Familiarity with support platforms like Zendesk Experience building or running a customer service training academy Comfortable...
and professionalism. Having experience with Zendesk, Intercom, or other helpdesk ticketing solutions would be beneficial. Troubleshoot...
. Experience of working with ticketing systems such as Zendesk In-depth knowledge of Microsoft Office 365 suite. Good analytical...
such as Zendesk In-depth knowledge of Microsoft Office 365 suite. Good analytical & problem-solving skills. Technical...
ITSM suites such as ManageEngine Service Desk Plus, ServiceNow, Zoho Desk, FreshService, Zendesk etc About us Did...
sure they land with the right people fast Track, document, and resolve support tickets using tools like Freshdesk, Zendesk...