-facing service role - Experience with CRM or CS software (Salesforce, Zendesk, Avaya, Intercom) - Strong multitasking...
BMC, ConnectWise PSA or similar) Microsoft 365 and SharePoint SAP, Intellidispatch, RDC, Avaya (advantageous) Solid...
of moderately complex systems, including experience with EIGRP, F5, Palo Alto, Avaya, Genesis, Cisco, BGP, OSPF, SD-WAN, VPN, IDS...
network installation projects including Ethernet cabling, LAN setup, and telephony integration (Avaya systems) Perform..., Juniper devices, and Avaya telephony systems Ability to read schematics and technical manuals accurately;familiarity...
BMC, ConnectWise PSA or similar) Microsoft 365 and SharePoint SAP, Intellidispatch, RDC, Avaya (advantageous) Solid...
for Business, Cisco, Avaya, or legacy PBX systems). Configure and manage: Teams Phone System Direct Routing / Operator... 365 Certified: Teams Administrator Associate / Teams Voice Engineer Expert Experience migrating from Cisco Webex, Avaya...
. Experience with CCaaS platforms (NICE IEX, Verint, CMS, Avaya) and technology integration. Expertise in change management...
knowledge of Microsoft Excel required. Experience with telephony systems such as Cisco, Avaya, and Aspect preferred...
CODEC understanding SIP VoIP and SIPREC ISDN, T1, Digital and Analog Telephony CISCO CUCM, AVAYA, Airbus Vesta, West...
an automated dialer system Experience using Avaya, POM and/or Syntelate Supplemental Information Things You Need To Know...