• Physical layer troubleshooting • Installing and troubleshooting Cisco and Avaya IP phones, performing day to day field...
Specialization Other technical certifications (i.e. CCNA, Avaya ACE, etc.) Experience and knowledge of change management principles...
solutions architect working with leading contact center technology platforms and applications, such as Amazon Connect, Avaya...
working with leading contact center technology platforms and applications, such as Amazon Connect, Avaya, Cisco, Genesys, NICE...
implementation of the enterprise-wide upgrade, migrating all services from legacy Avaya/Centrex to the new SIP unified communications...: Provide advanced technical and design support for the Avaya Communication Manager (CM), Call Center, and Client (Call...
with enterprise VoIP and unified communications platforms (e.g., Cisco, Avaya, Mitel, Yealink, Microsoft Teams Voice, Polycom...
& Architectures (examples- Cloud & Cloud Security, Networking- Network Segmentation, Patching, Next-Gen AV, Avaya VOIP, Teams based...
Service Browser BlueZone (Mainframe/COR) EDGE Excel Google ZAP Avaya Innovis Web Browsers WebView Verint...
and AVAYA knowledge is an added advantage PHYSICAL JOB REQUIREMENTS Ability to sit for extended periods of time...
& Architectures (examples- Cloud & Cloud Security, Networking- Network Segmentation, Patching, Next-Gen AV, Avaya VOIP, Teams based...