initiatives. Requirements Required Skills: Strong expertise in UC infrastructure technologies, including Avaya Government...
field or equivalent work experience is required. Comprehensive knowledge of Avaya or other voice technologies... for IDF and Data Centers. Certification in Avaya, Cisco, Microsoft, and other networking technology highly desired. Master...
, MACs, troubleshooting, and collaboration with IT teams. Ideal candidates bring strong RingCentral expertise, Avaya platform... Bachelor's in Computer Science or equivalent experience 5+ years telecom/IT network systems experience Avaya CM v16...
contact center and back-office operations (Cxone, Verint, Avaya, etc.). Knowledge of and experience managing diverse teams...
interoperability (Cisco, Avaya and others), call routing, voice quality/reliability, and call-control architecture. This role...
or similar workforce management platforms Experience using Avaya CMS or similar contact center telephony and reporting tools...
, RTP/RTCP media flows, routing, interoperability, and session management. Support integrations with Avaya, Cisco, Genesys..., voice access services, and toll-free routing environments. Experience supporting integrations with Avaya, Cisco, Genesys...
systems including IP phones, voicemail, hunt groups, and call routing (Cisco UCM, Avaya, or similar platforms) Understanding...
, and workforce management tools. Desired: Mitel and/or Avaya experience highly desired for this role. Experience in healthcare...
troubleshooting • Equipment disposal activities • Installing and troubleshooting Cisco and Avaya IP phones This position... Avaya phones o Must be able to troubleshoot Avaya and Cisco phones · Requires good interpersonal communications skills...