Systems Engineer
and support platforms such as Skype for Business, Avaya Communication Manager, and other enterprise call center technologies...
and support platforms such as Skype for Business, Avaya Communication Manager, and other enterprise call center technologies...
Avaya gear. Provides 24/7 support for the main campus and all satellite locations based on priority and needs assessment...
migration of call center telephony data from Avaya to Genesys, ensuring seamless data integration and minimal operational...: Informatica, Azure Data Factory (ADF), or Talend. Familiarity with call center data platforms, telephony systems (e.g., Avaya...
call management or IVR systems preferred. Familiarity with platforms such as Cisco, Avaya, RingCentral, or Microsoft Teams...
, and Avaya. Ability to multitask and prioritize during periods of high workload. Attention to detail, accountability...
automation. Strong understanding of Firewalls. Experience preferred in: Aruba Networking, Palo Alto Firewalls, Avaya VOIP...
setting. Experience effectively repairing, maintaining and calibrating clinical devices such as, but not limited to: Avaya...
voice and computer system challenges (i.e. Avaya, NICE, POS systems) â— Ability to work under minimal supervision...
oPreferred experience with IVR technologies such as Avaya, Cisco, Chatbot, etc....
such as Avaya, Cisco, Chatbot, etc....