for AV equipment, OT gear, and telephony (Cisco/Avaya).•Document user requests and actions in ServiceNow ticketing system...
is a required asset. Knowledge or experience with competitive solutions including Ring Central, 8x8, Cisco, Avaya, Zoom, Dialpad...
, Avaya, CoreDial, among others. Ready to Take the Next Step? If you're ready to take your career to new heights...
, and partnerships with HP, Avaya, CoreDial, among others. Ready to Take the Next Step? If you're ready to take your career to new...
center platforms and migrations including Avaya, Cisco, Genesys, NICE, Five9. Strong ability to translate business...
platforms such as Salesforce, Avaya Cloud Office, or Zendesk to manage inquiries, track case activity, or document customer...
. · Support customer VTC bridge sessions, LiveStream events, software VTC desktop users (Polycom RealPresence. · Support Avaya..., ConnectedSign, Polycom, Cisco, vBrick and Avaya. · 3+ years of experience operating, maintaining, optimizing, and troubleshooting...
reporting and analytics functions, with strong awareness of BI tools, SQL, and operational platforms (e.g., Verint, Cxone, Avaya...
technology, Cisco unified communications (UCS) configurations and operations, and UC applications – to include WebEx, Avaya...
. · Support customer VTC bridge sessions, LiveStream events, software VTC desktop users (Polycom RealPresence. · Support Avaya..., ConnectedSign, Polycom, Cisco, vBrick and Avaya. · 3+ years of experience operating, maintaining, optimizing, and troubleshooting...