to Campus Police and supervisor. Utilize Cisco Jabber and Avaya for internal and external communication. Lobby Greeter...
communication skills with an emphasis on clarity and empathy. Knowledge of platforms such as Avaya CMS, Epic Software...
experience preferred, along with Healthcare related experience. Telecommunications: knowledge of Avaya Aura Communication...
, Avaya or previous call center software is a plus Ability to access and retrieve information using a laptop and basic...
, Aspect Workforce Management, Avaya Call Management System, JIRA Tool, Microsoft Office, Real Time Decisions, Structured Query...
, Avaya or previous call center software is a plus Ability to access and retrieve information using a laptop and basic...
, and Clearances: Preferred Licensure: · ACSS - Avaya Cert Support Specialist · ACCE - Avaya Call Center Elite · CXTECH - AVST...
of telecommunications upgrades, migrations, and cutovers (e.g., Cisco to Avaya, new site openings, or domain transitions). Document call... systems (Avaya, Cisco, Mitel, or similar). Knowledge of SIP, PRI, analog lines, voicemail, call routing, and call center...
or guest operating an SPOK software system or an Avaya telephone Dispatch to Facilities/Engineering, Housekeeping, Kitchen... required Experience operating a Radio System, FCS Voicemail System, LMS hotel system, and Avaya telephone preferred Ability to multi-task...
Certifications in Voice Specialization, such as CCNP - Collaboration Other technical certifications (i.e. CCNA, Avaya ACE...