(e.g., Five9, Amazon Connect, Genesys, Avaya, Cisco, Amazon Connect). Experience with test management tools (e.g...| and omnichannel platforms (e.g.| Five9| Amazon Connect| Genesys| Avaya| Cisco| Amazon Connect).Experience with test management tools...
below is a plus) Experience with platforms such as Genesys, Avaya, Cisco, NICE, Amazon Connect, or similar Familiarity with REST APIs, JSON, XML... below is a plus) Experience with platforms such as Genesys| Avaya| Cisco| NICE| Amazon Connect| or similar Familiarity with REST APIs| JSON| XML...
with CISCO installing/Configuring devices, LAN/WAN, Avaya, familiar with port activations, configuring switches update firm ware...
incude but are not limited to: Operate and maintain government-owned telephony switches (PBX), including: Avaya Systems... will be offered after 30 days of employment Preferred skills or certifications: Avaya Certified Support Specialist (ACSS...
Preferred skills or certifications: Avaya Certified Support Specialist (ACSS) or equivalent Nortel Meridian System...
, encryption). Experience with NMB-like tools: MS Office, Google Workspace, Adobe, Avaya, Printers/Scanners, Mobiles (iOS...
Healthcare IT experience. Experience with Avaya telecommunications systems, Cisco networking (routing, switching, wireless...
, Avaya or previous call center software is a plus Ability to access and retrieve information using a laptop and basic...
(Sales, Service). Experience implementing telephony integration in integrating Salesforce Service Cloud Voice with Avaya...
(Sales, Service). Experience implementing telephony integration in integrating Salesforce Service Cloud Voice with Avaya...