platforms including CUCM, Contact Center, Genesys, Avaya OneCloud, and Twilio (optional) Voice networking experience including...
of experience with Cisco and Avaya VoIP and PBX systems or an Associates Degree in Information Systems, Computer Science, Computer... Engineering or related field and four (4) years of experience with Cisco and Avaya VoIP and PBX systems. Licenses...
collection during the interview for quality assurance purposes. Use the C4 call management system, Dialer, and Avaya Phone...
technical domain. Seasoned knowledge of vendor technologies, such as Cisco, EMC, Dell Avaya etc. Seasoned customer service...
, Security+ CE or equivalent to meet requirement. In-depth experience with one or multiple Cisco, Avaya or Oracle voice... Session Border Controller (SBC) and Avaya Aura Application Server. In-depth expertise in SIP internetworking signaling...
Trunking, LAN/WAN, routing, firewalls, and quality of service (QoS) - Preferred experience with the Avaya platform...
and administration Experience with telephony/VoIP platforms such as Microsoft Teams Phone, Cisco, Avaya, or similar Working knowledge...
, and Clearances: Preferred Licensure: · ACSS - Avaya Cert Support Specialist · ACCE - Avaya Call Center Elite · CXTECH - AVST...
Pumpkin WFM 1+ years of experience with Avaya systems 1+ years of experience providing leadership support to contact center...
knowledge of vendor technologies, such as (but not limited to) Cisco, EMC, Dell Avaya etc. Entry level knowledge on management...