, ConnectWise Manage, ConnectWise Automate, Microsoft Endpoint Manager (Intune), and Microsoft Teams. Asset disposal: Responsible...
purposes of automation, such as through PowerShell, batch files, VBScript Knowledge of RMM products such as ConnectWise...
to be certified with Cisco Duo within 30 days. Able to complete mandated Connectwise training within 30 days Strong technical...
input Schedule internal and field technical resources on the Connectwise dispatch portal Monitor resource schedules... to Management Responsible for entering time in ConnectWise as it occurs Understand processes in ConnectWise by completing assigned...
: Utilize ITSM systems (ConnectWise, ServiceNow, Jira Service Management) to log, track, and resolve incidents. Manage tickets...
and system records across ConnectWise Manage, ConnectWise Sell, Microsoft SharePoint and Microsoft Dynamics. Proactively monitor...
is preferred. Experience with ConnectWise and Kaseya is a significant advantage. Mac/iOS Experience is desirable...
-on experience with ticket systems and RMM tools (ConnectWise, Barracuda, N-Able). Hands-on experience with the cloud VoIP solutions...
via Jamf, Intune, ConnectWise. Experience leading teams through Agile processes Experience with industry standard...
and support frontline technicians. Experience working with ticketing or workflow platforms (e.g., ConnectWise or similar). High...