: Administer and optimize CRM systems (e.g., Salesforce, HubSpot, ConnectWise) and other sales tools. Evaluate and implement new... environment. PowerBI, HubSpot, and ConnectWise CRM experience preferred. Key Performance Indicators (KPIs) Proposal...
tools (e.g., Syncro, ConnectWise, Autotask, Intune) is a plus but not required-training will be provided Strong written...
time spent on-site using ConnectWise Manage's time entry feature. Regularly updates ticket statuses and provides clear... ticket creation, assignment, and resolution processes in ConnectWise Manage. Conducts a thorough review of assigned tickets...
. Experienced with ConnectWise suite? That’s a plus!...
, Excel, PowerPoint) Experience in a ticketing system, such as Connectwise or Service Now Personal Characteristics The...
across multiple concurrent projects using tools such as ConnectWise Manage, Smartsheet, and other required platforms Prepare... Experience using PSA, ticketing, and project management tools (e.g., ConnectWise, Autotask, Jira, Asana, Smartsheet, MS Project...
of service requests. Manage tickets in ConnectWise, ensuring detailed documentation of all customer interactions, technical...., ConnectWise, ScreenConnect, RMM platforms). Experience supporting and troubleshooting firewalls, switches, VPNs, and wireless...
, CRM, or ticketing systems (ConnectWise, Autotask, ServiceNow, etc.) Calm, professional demeanor when handling escalations...
and problem solving. Cisco Meraki, experience preferred ConnectWise Suite, experience highly preferred Requirements Include...
, ConnectWise, or similar. All candidates will have experience utilizing ticketing systems. All candidates must have excellent...